A key component for any tracking, safety and security system is the quality of the support service which underpins the system. Without this, the installed units offer little real value – so when evaluating tracking systems, it is imperative that you understand the scope and scale of the support infrastructure.

At T8, we offer several types of support.

Through our partnership with G4S, one of the largest global security solutions companies, we can offer unparalleled support in case of accident or emergency. The G4S Operations Centre offers a 24/7, 365 day per year service for all T8 customer so if you have a problem, you know that help is at hand.

At T8, we recognise that you always have a choice so our internal support services are designed to support you in the most responsive and flexible way. All of the T8 solutions are designed and developed in-house so we can offer the most appropriate solution for each market sector. Our ongoing product development programmes ensure that you will always have access to the latest functionality, and our customer communications programme will keep you up-to-date with the issues that may affect your specific market.

On a day-to-day basis, you can raise questions or issues directly via support@t8com.com or can refer to our online library of help guides, FAQ etc.